For years, hotels have focused on reducing reservation response times and on increasing conversion rates, as well as operational efficiency. According to Lobby’s analysis, the actual weaknesses in this part of the process are related to information, guest intent and the commercial opportunities lost between request and booking.
Author: admin
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New hotel reservation analysis raise questions about guest experience and lost revenue opportunities
Lobby, the Artificial Intelligence (AI) platform that automates complex booking operations across suppliers of travel, hospitality and experiences, has carried out several analysis of reservation workflows that reveal a consistent pattern and challenge some common assumptions within hospitality. -
dnata puts Emirati talent at the centre of its future growth
dnata, a leading global air and travel services provider, is participating in Ru’ya Careers UAE at Dubai World Trade Centre from 28 to 30 September, highlighting career opportunities for Emirati talent across its diverse operations.dnata continues to invest in attracting, developing and advancing national talent. UAE Nationals hold 111 different roles across the company, from travel services and frontline airport operations to specialist and leadership positions, reflecting the breadth of career paths available within the organisation.
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A MORE SELECTIVE ERA FOR HOSPITALITY INVESTMENT
As some of the world’s leading figures in hospitality investment prepare to gather at Madinat Jumeirah in Dubai tomorrow for Future Hospitality Summit – FHS World 2026, investors have set out their views on the trends and strategies that are shaping the future of hospitality investment.Widely regarded as the Middle East’s leading hospitality investment forum, FHS World will welcome more than 200 investors representing over USD$ 5 trillion in assets under management. Some 25 percent of those investors are attending for the first time, and 40 percent are travelling from outside the GCC.
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The stage is set for SOTIC 2026 in Guyana
The Caribbean Tourism Organization’s (CTO) State of the Tourism Industry Conference (SOTIC) 2026 heads to Georgetown, Guyana from Oct. 5-9 under the theme “Tourism Futures: Smart, Sustainable and Inclusive.”Guyana President Dr. Mohamed Irfaan Ali will deliver the keynote address as tourism leaders, industry partners, researchers, media and students examine the forces shaping Caribbean tourism.